Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days of being placed. You'll receive a confirmation email once your order ships, along with tracking information.
Shipping Time
All orders ship from our U.S. warehouse. Delivery typically takes 3–8 business days after processing, for a total estimated delivery window of 5–10 business days from the date you place your order.
Shipping Cost
We offer free shipping on all orders within the United States.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package the whole way. If you haven't received tracking information within 3 business days of placing your order, contact us at support@kneadless.shop.
Delays
While we do everything we can to get your order to you on time, delivery estimates are not guaranteed. Delays caused by the shipping carrier, customs processing, weather, or other events outside our control can occasionally extend delivery times. We appreciate your patience and will help track down any order that seems to be taking longer than expected.
Incorrect Shipping Information
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we'll do our best to help resolve the issue if you contact us promptly.
Questions
If you have any questions about your order or shipping, reach out to us anytime at support@kneadless.shop.